At BetCred Responsible Play – Know Your Limits, Stay in Control

Responsible play means treating betting as one form of entertainment — not the center of your life. At BetCred, we want you to enjoy the experience, but never in a way that harms your family, finances, or mental wellbeing.

Many people in Bangladesh bet on cricket or football for fun, and that's perfectly normal — as long as it stays enjoyable. Problems arise when betting becomes a compulsion and you find yourself chasing losses, hoping to win back what you've lost.

The core principles of responsible play at BetCred are:

• Stick to your budget: Decide in advance how much you'll bet each week or month.
• Accept Your Losses: Never chase losses.
• Manage your time: Set a daily limit on how long you spend on the betting site.
• Let your family know: Hiding your betting is the first sign of a problem.
• Take a break: Taking occasional breaks from betting is part of a healthy habit.

BetCred is always vigilant about responsible play. If our system detects unusual betting patterns, it will automatically alert you and, where necessary, recommend reaching out to our support team.

BetCred gives you several powerful tools to stay in control of your betting. They're completely free and accessible at any time from your Account Settings.

Log in to BetCred and go to Account Settings to find your betting limit options. This keeps your betting experience safe and controlled.

1. Deposit Limit Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it takes effect immediately.
2. Wager Limit Set a cap on how much you wager over a given period. This protects you from overbetting in the heat of the moment.
3. Loss Limit Set a loss limit in advance so your betting stops automatically once you reach it within a given period. This is the most important protection tool.
4. Session Time Limit Set how long you spend on the platform each day. Once your time is up, you'll be logged out automatically.
5. Cooling-Off Period Take a break from betting for anywhere between 1 day and 6 weeks. Your account will be temporarily deactivated during this time.

Problem betting doesn't escalate overnight — it builds gradually. Read through the signs below carefully. If two or more apply to you, it may be time to seek help.

Self-Exclusion is BetCred's most powerful protection tool. Once activated, your account will be fully suspended for a set period and you will not be able to place any bets.

• Short-Term Break: Take a cooling-off period from 1 day up to 6 weeks.
• Long-Term Self-Exclusion: Suspend your account for anywhere from 6 months to 5 years.
• Permanent Closure: You can also close your account permanently at any time.

During Self-Exclusion, BetCred will not send you any promotional emails or bonus offers. Any balance remaining in your account will be kept safe and can be withdrawn once the period ends.

BetCred strictly does not serve anyone under 18. Age verification is required at registration, and KYC verification is carried out in cases of suspicion.

If you have children or teenagers at home, take the following steps:

• Log Out: Always log out of your account after each session.
• Don't share your password: Never share your login credentials with anyone.
• Secure Your Device: Set a PIN or password on your phone or computer.
• Parental Control Software: Keep parental controls enabled on devices used by children.

If you suspect a minor is using BetCred, please report it immediately at support@betcred.app.

You're not alone. Betting problems affect many people, and reaching out for help is always the right move. BetCred is here for you.

• BetCred Support: Email us at support@betcred.app — we're here to help, no judgement.
• Account Settings: Log in to set limits or activate Self-Exclusion directly.
• Let your family know: Talk to someone you trust — they're your greatest source of support.
• Take a break: Activate a cooling-off period and redirect your attention to other activities.

Remember — BetCred wants you to play safely and enjoyably for the long run. If something's wrong, don't hide it. Let us know.