BetCred's Privacy Policy

BetCred (betcred.app) is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy ("Policy") explains what information BetCred collects, why it's collected, and how it is used and kept secure.

By registering on BetCred or using the platform, you are considered to have accepted this Privacy Policy. Please read it carefully. If you have any questions, reach out to our support team.

We believe transparency is the foundation of trust. That's why BetCred's Privacy Policy is written in plain, straightforward language — keeping legal jargon to a minimum so it's easy for everyone to understand.

BetCred collects certain information to deliver its services and improve the member experience. The types of data collected and their purposes are listed below:

BetCred uses your information only for specific and lawful purposes. Your data is never used for any other purpose without your consent.

• Account Management: For registration, login, and account verification.
• Payment Processing: For secure processing of deposits and withdrawals.
• Service Improvement: To analyze user experience and improve the platform.
• Security: To detect fraud, money laundering, and suspicious activity.
• Contact: To keep you informed about important updates, bonus offers, and promotions.
• Legal Obligation: To comply with lawful requests from regulatory authorities.
• Responsible Gaming: To detect unusual betting patterns and provide support to members.

BetCred uses your information to show you relevant bonuses and promotions. If you prefer not to receive marketing communications, you can turn off that option in your account settings.

BetCred uses industry-standard technology to keep your data secure. Our servers are always encrypted and undergo regular security testing.

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Audits: Security audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to sensitive information.

Your data is retained for as long as your account remains active. Following account closure, certain information may be kept for a specified period to meet legal and regulatory obligations.

BetCred does not sell your personal information to any third parties. However, limited data may be shared with trusted service providers as necessary to operate our services.

• Payment Processors: Necessary information is shared with payment gateways to process deposits and withdrawals.
• Identity Verification Services: With trusted verification services for the KYC process.
• Legal Authority: With government authorities in response to a court order or valid legal claim.
• Fraud Prevention: Shared with fraud detection services for security purposes.

All service providers who receive your data are contractually bound to meet BetCred's privacy standards. They may not use your information for any other purpose.

BetCred's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience on the platform.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

As a BetCred member, you have certain important rights over your personal data. To exercise these rights, please contact us at support@betcred.app.

• Right to Access: You can request to know what information BetCred holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your personal data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Portability: You can request a download of your personal data.
• Right to Object: You can request to opt out of marketing communications.

BetCred is intended for users aged 18 and above only. We do not knowingly collect or process personal information from minors.

If we become aware that a minor has registered on BetCred, that account and all associated data will be deleted immediately. If a parent or guardian believes their child is using this platform, please notify us right away.

BetCred may update this Privacy Policy from time to time. Members will be notified of significant changes via email or platform notifications.

The date of each update will be noted at the top of this page. Continued use of BetCred after any changes takes effect will be considered your acceptance of the revised policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding your data or this Privacy Policy, please contact our Data Protection team:

• Email: support@betcred.app
• Subject: Write "Privacy Request"
• Response Time: Usually within 7 business days

For more information, visit our FAQ Page View or Terms & Conditions Read.